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vCenter 6.5 - vCenter Appliance stops working

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Hi, this issue started 2 days ago when I attempted to update from to "VC-6.5.0U2b-Appliance-FP" (6.5.0.21000 Build Number 8815520) in the vSphere Appliance Management. It stopped at 60% and prompted with an error code about "not being able to contact the server...". I then restarted the Appliance and from there it went down hill.

I figured out if I ran the command "Service vami-lighttp start" and  it came up again, but after some time I couldn't authenticate etc.. seems as some services aren't running.

 

I did find this discussion in a different thread and noticed it was the exact same issue I have -> vCenter 6.5 - vcenter appliance stops working out of the blue, AGAIN!!

 

I will post the same output and hopefully figure this out. (I did notice those 4 commands, but haven't used those yet since I don't quite understand what they do)

 

service-control --status
Running:
 applmgmt lwsmd pschealth vmafdd vmcad vmdird vmdnsd vmonapi vmware-cis-license vmware-cm vmware-content-library vmware-eam vmware-perfcharts vmware-psc-client vmware-rhttpproxy vmware-sca vmware-sps vmware-sts-idmd vmware-stsd vmware-updatemgr vmware-vapi-endpoint vmware-vmon vmware-vpostgres vmware-vpxd vmware-vpxd-svcs vmware-vsan-health vmware-vsm vsphere-client vsphere-ui
Stopped:
 vmcam vmware-imagebuilder vmware-mbcs vmware-netdumper vmware-rbd-watchdog vmware-statsmonitor vmware-vcha

 

service-control --start vmware-vpxd-svcs
Perform start operation. vmon_profile=None, svc_names=['vmware-vpxd-svcs'], include_coreossvcs=False, include_leafossvcs=False
2018-07-18T17:45:49.534Z   Service vpxd-svcs state STARTED
Successfully started service vpxd-svcs

 

 

 

systemctl list-unit-files | grep vmware
vmware-bigsister.service               static
vmware-cis-license.service             masked
vmware-cm.service                      masked
vmware-content-library.service         masked
vmware-eam.service                     masked
vmware-firewall.service                enabled
vmware-imagebuilder.service            masked
vmware-mbcs.service                    masked
vmware-netdump.service                 masked
vmware-perfcharts.service              masked
vmware-pschealth.service               masked
vmware-rbd-watchdog.service            masked
vmware-rhttpproxy.service              masked
vmware-sca.service                     masked
vmware-sps.service                     masked
vmware-statsmonitor.service            masked
vmware-updatemgr.service               masked
vmware-vapi.service                    masked
vmware-vcha.service                    masked
vmware-vmon.service                    enabled
vmware-vmonapi.service                 masked
vmware-vpostgres.service               masked
vmware-vpxd-svcs.service               masked
vmware-vpxd.service                    masked
vmware-vsan-health.service             masked
vmware-vsm.service                     masked
vmware-bigsister.timer                 disabled

 

 

 

 

After running the "service-control --start vmware-vpxd-svcs" the Appliance Manager came up again.

 

 

systemctl list-unit-files | grep masked
applmgmt.service                       masked
vmcam.service                          masked
vmware-cis-license.service             masked
vmware-cm.service                      masked
vmware-content-library.service         masked
vmware-eam.service                     masked
vmware-imagebuilder.service            masked
vmware-mbcs.service                    masked
vmware-netdump.service                 masked
vmware-perfcharts.service              masked
vmware-pschealth.service               masked
vmware-rbd-watchdog.service            masked
vmware-rhttpproxy.service              masked
vmware-sca.service                     masked
vmware-sps.service                     masked
vmware-statsmonitor.service            masked
vmware-updatemgr.service               masked
vmware-vapi.service                    masked
vmware-vcha.service                    masked
vmware-vmonapi.service                 masked
vmware-vpostgres.service               masked
vmware-vpxd-svcs.service               masked
vmware-vpxd.service                    masked
vmware-vsan-health.service             masked
vmware-vsm.service                     masked
vsphere-client.service                 masked
vsphere-ui.service                     masked
ctrl-alt-del.target                    masked

 

 

 

/etc/systemd/system ]# ls -lisa
total 108
180710 4 drwxr-xr-x 24 root root 4096 Jul 17 17:01 .
180226 4 drwxr-xr-x  7 root root 4096 May 31 15:04 ..
183069 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 applmgmt.service -> /dev/null
183110 4 drwxr-xr-x  2 root root 4096 Jun  6  2017 applmgmt.service.d
182577 0 lrwxrwxrwx  1 root root   40 Feb  3  2017 default.target -> /usr/lib/systemd/system/runlevel3.target
180712 4 drwxr-xr-x  2 root root 4096 May 31 15:03 getty.target.wants
183131 4 drwxr-xr-x  2 root root 4096 Jun  6  2017 halt.target.wants
188806 4 drwxr-xr-x  2 root root 4096 Feb  3  2017 local-fs.target.wants
182743 4 drwxr-xr-x  2 root root 4096 Jul 17 23:17 lwsmd.service.d
180714 4 drwxr-xr-x  2 root root 4096 Jul 17 19:58 multi-user.target.wants
180718 4 drwxr-xr-x  2 root root 4096 May 31 15:03 network-online.target.wants
183133 4 drwxr-xr-x  2 root root 4096 Jun  6  2017 poweroff.target.wants
183129 4 drwxr-xr-x  2 root root 4096 Jun  6  2017 reboot.target.wants
182530 4 -rw-r--r--  1 root root  268 Jun  7  2016 sendmail.service
183127 4 drwxr-xr-x  2 root root 4096 Jun  6  2017 shutdown.target.wants
182483 4 -rw-r--r--  1 root root  476 Mar  1 19:03 snmpd.service
180720 4 drwxr-xr-x  2 root root 4096 May 31 15:03 sockets.target.wants
180722 4 drwxr-xr-x  2 root root 4096 May 31 15:03 sysinit.target.wants
182042 0 lrwxrwxrwx  1 root root   39 Feb  3  2017 syslog.service -> /usr/lib/systemd/system/rsyslog.service
182708 4 -r-xr-xr-x  1 root root  470 Jun 13 09:50 vcha-hacheck.service
232102 4 drwxr-xr-x  2 root root 4096 Jul 17 23:17 vmafdd.service.d
320650 4 drwxr-xr-x  2 root root 4096 Jul 17 23:17 vmcad.service.d
183086 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmcam.service -> /dev/null
182854 4 drwxr-xr-x  2 root root 4096 May  7 12:12 vmcam.service.d
320579 4 drwxr-xr-x  2 root root 4096 Jul 17 23:17 vmdird.service.d
320789 4 drwxr-xr-x  2 root root 4096 May  7 12:12 vmdnsd.service.d
182138 4 drwxr-xr-x  2 root root 4096 Feb  3  2017 vmtoolsd.service.requires
182905 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-cis-license.service -> /dev/null
182904 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-cm.service -> /dev/null
183082 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-content-library.service -> /dev/null
183083 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-eam.service -> /dev/null
183104 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-imagebuilder.service -> /dev/null
183076 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-mbcs.service -> /dev/null
183072 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-netdump.service -> /dev/null
183105 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-perfcharts.service -> /dev/null
182906 4 drwxr-xr-x  2 root root 4096 Jul 17 23:18 vmware-psc-client.service.d
183073 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-pschealth.service -> /dev/null
183084 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-rbd-watchdog.service -> /dev/null
182903 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-rhttpproxy.service -> /dev/null
182916 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-sca.service -> /dev/null
183087 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-sps.service -> /dev/null
183074 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-statsmonitor.service -> /dev/null
183118 4 drwxr-xr-x  2 root root 4096 Jul 17 23:18 vmware-stsd.service.d
183122 4 drwxr-xr-x  2 root root 4096 Jul 17 23:17 vmware-sts-idmd.service.d
183093 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-updatemgr.service -> /dev/null
183060 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-vapi.service -> /dev/null
182878 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-vcha.service -> /dev/null
183067 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-vmonapi.service -> /dev/null
183114 4 drwxr-xr-x  2 root root 4096 Jul 17 23:18 vmware-vmon.service.d
183075 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-vpostgres.service -> /dev/null
183081 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-vpxd.service -> /dev/null
182872 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-vpxd-svcs.service -> /dev/null
183094 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-vsan-health.service -> /dev/null
183103 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vmware-vsm.service -> /dev/null
183077 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vsphere-client.service -> /dev/null
183080 0 lrwxrwxrwx  1 root root    9 Jun  6  2017 vsphere-ui.service -> /dev/null

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